When working with marketing consultants it's important to remember that they represent your company. There are times when clients may come into contact with your marketing consultants, and you want your clients to have a positive experience when dealing with any of your extended workforce.
Choosing a consultant who knows how to market your business and help improve your company is just as important as choosing a consultant who know how to represent your company to clients. So how do you know which marketing consultant offers the best representation? By conducting interviews and discussing your business philosophy with different consultants, you can ensure that you work with a consultant that not only markets your business well but is a good face for your company.
The Right Type of Reflection
You want your consultants to reflect your business in a positive light. Most consultancy firms understand this and strive to provide service that markets your business and falls in line with your business philosophy. Remember that this person may take meetings with some of your clients in order to go over campaigns or ideas that directly affect your clients. If your company holds a certain standard of dress and professional attitude, you want to make sure that the consultancy holds to the same standards. You don't want someone showing up in jeans when everyone else is wearing a suit. The same is true if you're a more casual business. It works best to partner with a marketing firm that doesn't appear overly stuffy so your clients and employees don't feel uncomfortable when dealing with them directly.
Reflective Marketing Materials
Whilst you will probably approve most, if not all, marketing materials, there may be times where the marketing firm has free reign to design and implement their own marketing materials. Make sure that the consultants you work with understand your company image and the image you want to present to clients. You may require them to run all materials by you first.
With a clear understanding, you can rest assured that marketing materials created by the firm for your company will meet your standards and fit the image of your company.
It's also important that if any of your marketing staff give a presentation to clients or your employees that they take into consideration their audience. Public speaking isn't for everyone, not even those who make a living from helping people market their business. When hiring a firm, make sure the marketing consultants have the sorts of skills you need and request the one that you feel reflects your business model and objectives the best.